Frequently Asked Questions
Everything you need to know about our durable workwear and services.
How do I determine the correct size for my workwear?
We provide a comprehensive size guide on each product page. Since workwear often requires a range of motion, we recommend measuring your chest, waist, and inseam to match against our specific brand charts.
What is your return policy for safety gear and apparel?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that customized or embroidered workwear cannot be returned unless there is a manufacturing defect.
Do you offer bulk discounts for corporate or team orders?
Yes, LODWorkwear provides tiered pricing for bulk purchases. If you are looking to outfit a team of 10 or more, please contact our sales department for a custom quote.
How long does shipping take for standard orders?
Standard shipping typically takes 3-7 business days within the continental US. Orders containing custom embroidery or screen printing may require an additional 5-10 business days for processing.
Are your work boots compliant with industry safety standards?
Absolutely. All our safety footwear is tested to meet or exceed ASTM and OSHA standards. Specific ratings, such as steel toe, composite toe, or electrical hazard resistance, are listed in the product specifications.
Can I track my order once it has been dispatched?
Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress.